Shipping policy

Shipping Policy

VelvetGhost ships handmade press-on nails internationally.

Processing Time

Custom orders may require additional processing time depending on the design complexity.

Shipping

We offer international shipping to selected countries.

Available shipping options and costs will be shown at checkout based on your shipping address.

Delivery times are estimates and may vary depending on the destination, shipping carrier, customs, weather, and other circumstances outside our control.

Shipping Address

Please make sure your shipping address is correct before placing your order.

VelvetGhost is not responsible for delays or failed delivery caused by an incorrect or incomplete address provided by the customer.

Tracking

A tracking number will be provided when available.

Please use the tracking information to follow your shipment after it has been dispatched.

Customs & Import Fees

International orders may be subject to customs duties, taxes, or other import fees depending on the destination country.

Any customs duties, taxes, or import fees charged by the destination country are the responsibility of the customer unless otherwise stated at checkout.

Delayed or Lost Packages

If your package is delayed or appears to be lost, please contact us at:

velvetghostnails@gmail.com

We will do our best to assist you and work with the shipping carrier to locate the package.

Contact

For shipping questions, please contact us at:

velvetghostnails@gmail.com