Terms of service

Welcome to VelvetGhost. By using our website or placing an order, you agree to the following terms.

1. Products

VelvetGhost creates handmade press-on nails, including custom and personalized designs.

Because our products are handmade, slight variations in color, brushwork, texture, and placement may occur. These natural variations are part of the handmade process.

2. Custom Orders

For custom orders, customers are responsible for providing accurate design references, nail measurements, nail shape, and other requested information.

Once production has started, changes to the design or order details may not be possible.

3. Pricing & Payment

All prices are shown on our website in the displayed currency.

Payment must be completed before an order can be processed.

We reserve the right to correct pricing or product information errors. If an error affects an order you have placed, we will contact you before processing the order.

4. Order Cancellation & Refunds

Cancellation and refund requests are handled according to our Return & Refund Policy.

Please review our Return & Refund Policy before placing an order.

5. Shipping

Shipping and delivery times are estimates and may vary depending on the destination, carrier, customs, and other circumstances outside our control.

Customers are responsible for providing accurate shipping information at checkout.

6. Intellectual Property

All content on this website, including product photos, designs, artwork, logos, text, and other materials, belongs to VelvetGhost or its respective rights holders and may not be copied, reproduced, or used without permission.

7. Website Use

You agree not to use our website for unlawful purposes or attempt to interfere with the operation or security of the website.

8. Changes to These Terms

We may update these Terms of Service from time to time. The latest version will always be posted on this page.

9. Contact

If you have any questions about these Terms of Service, please contact us at:

velvetghostnails@gmail.com